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Payment Form/Receipt Settings
The RTWare.net Secure Payment Form is a secure form
located on the RTWare.net secure site, and is available to
Merchants as part of the RTWare.net service. If a Merchant
needs a secure site for processing transactions, this form can
be used to submit information for a transaction. The RTWare.net
Receipt Page is displayed to the customer after a successful
transaction. On this page, there can be a link to a site of
your choosing. The RTWare.net Email Receipt can be
sent to a customer following a successful transaction.
The Payment Form/Receipt Settings allow you to control
the appearance of your payment form and receipt page, designate
required information for a transaction, and designate whether,
and in what manner, a customer returns to your website after
a transaction.
To enter Payment Form/Receipt Settings, do the following:
- Click on Settings.
- Select Payment Form/Receipt Settings.
- Click on Go.
Changing Colors for Receipt Text, Link, or Background
To change the Text, Link or Background Color settings
for your payment form and/or receipt page, do the following:
- Select General Payment Form/Receipt Settings.
- Click on Go.
- Click on the arrow next to the boxes for the Text Color,
Link Color, or Background Color.
- Select the desired color or select Hex Color Code to enter
the hexadecimal value for another color.
- If you have selected Hex Color Code, enter the hexadecimal
code in the adjacent box.
- Scroll down to the bottom of the page and click on Submit.
Adding a Header to the Payment Form
To add a Header to your Payment Form, do the following:
- Select General Payment Form/Receipt Settings.
- Click on Go.
- Click on the box labeled Payment Form Header.
- Enter the desired text (either plain text or HTML).
- Scroll down to the bottom of the page and click on Submit.
Note: Due to page size, only 255 characters may be entered
for each header/footer. All characters over 255 will be omitted.
Adding a Footer to the Payment Form
To add a Footer to your Payment Form, do the following:
- Select General Payment Form/Receipt Settings.
- Click on Go.
- Click on the box labeled Payment Form Footer.
- Enter the desired text (either plain text or HTML).
- Scroll down to the bottom of the page and click on Submit.
Note: Due to page size, only 255 characters may be entered
for each header/footer. All characters over 255 will be omitted.
Changing the Receipt Page Settings
To change your Receipt Page Settings, do the following:
- Click on Receipt Link Method and select either Link, Get,
or Post
- Click on the box labeled Receipt Link Text and type the
desired message.
- Click on the box labeled Receipt Page Header and type
the desired header.
- Click on the box labeled Receipt Page Footer and type
the desired footer.
- Scroll down to the bottom of the page and click on Submit.
Note: The Link method simply links the customer
to the designated address (for more information on how to designate
your Receipt Link URL, see Manage URLs in this
chapter). The POST and GET methods cause RTWare.net
to send information from the transaction in an HTTP form post
to your designated URL. If you have any questions regarding
these types of links, consult your webmaster. The vast majority
of Merchants using the RTWare.net receipt page will use Link.
Changing Email Receipt Settings
To change your Email Receipt Settings, do the following:
- To designate whether or not a customer receives an e-mail
receipt for their transaction, click on Email Customer and
select either Yes or No.
- Click on the box labeled Customer Email Receipt Header
and type the desired header for your RTWare.net customer
e-mail.
- Click on the box labeled Customer Email Receipt Footer
and type the desired footer for your RTWare.net customer
e-mail.
- Scroll down to the bottom of the page and click on Submit.
Controlling the Information on your Payment
Form
Within the Settings area, you can decide and designate
which fields of information you would like to be required
for a transaction to be processed. For example, you could
designate the customer address as a required field. If a customer
doesn't enter information in that field, submission of a transaction
would cause an error indicating which field(s) were not provided.
Likewise, you could choose to include certain fields of information
while excluding others (e.g. designating customer address
as required while excluding the customer’s company name).
Selecting Information Fields for your Payment Form
You can control whether or not a field is viewable, editable,
and/or required in the Payment Form by doing the following:
- Select Payment Form/Weblink Field Settings.
- Click on Go.
- Select those fields which you would like to be viewable,
editable, and/or required.
- Deselect those fields that you would like to not
be viewable, editable, and/or required.
- To keep the fields in their former state, click on Cancel.
- To save the changes, scroll down to the bottom and click
on Submit.
Note: A field is designated as viewable if it
can be viewed on the payment form. A field is designated as
editable if it can be changed on the payment form. A
field is designated as required if that field must be
provided for a transaction to take place.
Selecting Information Fields for Your Virtual
Terminal
To control whether or not a field is viewable, editable, and/or
required in the Virtual Terminal, do the following:
- Select Virtual Terminal Field Settings.
- Click on Go.
- Select those fields that you would like to be viewable,
editable, and/or required.
- Deselect those fields that you would like to not be viewable,
editable, and/or required.
- To cancel the changes, click on Cancel.
- Scroll down to the bottom and click on Submit.
Note: When customizing the field settings for your Virtual
Terminal, you should always designate a field as viewable and
editable if it is required. Likewise, you should always designate
a field as editable if you would like it to be present on your
Virtual Terminal Payment Form.
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