Use our online documentation for immediate answers to your questions.
Support & Documentation
- Online Documentation
- Compatible Shopping Carts
- Third Party Solutions
- Merchant Menu Users Guide

Table of Contents 

Chapter 1 Introduction
 Overview & Purpose
 Entities involved
 The Transaction Process
 The Settlement Process
 Billing

Chapter 2 Getting Started
 Merchant Menu Login
 Interview Area
 Home Screen

Chapter 3 Settings Area
 Settings Area Overview
 General Merchant Settings
 Manage Contact Information
 Payment Form/Receipt
 Manage URLs
 ADC Settings
 Batch Upload Settings

Chapter 4 Virtual Terminal
 Virtual Terminal
 Processing Transactions
 Issuing Credits
 Authorization-Only
 Capture-Only Transaction

Chapter 5 Transactions
 Transaction Activity
 Voiding & Capturing
 View Returned Items
 Viewing Statistics
 Downloading Transactions
 Batch Uploads

Chapter 6 Account Info
 eCheck.Net Settlement
 Billing Statement
 Billing Terminology

Chapter 7 Support
 Emailing Support

 

Interview Area

When you log in for the first time, you will be prompted to complete the Merchant Agreement. First, you will see a screen prompting you to verify information that the Sales Agent provided while setting up your account. If this information is incorrect, you should e-mail RTWare.net at updates@RTWare.net with the correct info, and RTWare.net will make necessary changes. If the information is correct, click on Next to continue to the next screen.

Second Interview Area

The next screen will request the following:
  • Your current and new passwords.
  • Credit card information (for backup billing purposes).
  • Your website homepage URL (your web address) and a brief description of your business.
  • Your time zone and whether or not you observe Daylight Savings Time.
  • Basic information about your interaction with Internet and computer technology.

Licensing Agreement Area

Upon completion of the interview, you will be shown a Transaction Processing Agreement. You must read this agreement and provide the social security number of the Principal/Corporate officer as set up by the Sales Agent (for verification purposes).

eCheck.Net Agreement Area

If you are configured to accept both credit card and eCheck.Net transactions, you will proceed to the online eCheck.Net application. Until your eCheck.Net application has been approved and the eCheck.Net service has been activated by RTWare.net, your account will not be able to successfully process eCheck.Net transactions. The online application requests basic information and outlines regulations associated with use of the eCheck.Net account. Read this information carefully and follow the directions for printing this agreement and mailing it to RTWare.net for approval. You will be notified by RTWare.net of the results of your application to use the eCheck.Net service.

Warning: You will have one chance to print the eCheck.Net online application, after which it will no longer appear, and so it is very important to print this application the first time you log in.

 

 


Maverick BankCard, Inc. under its trade name of Bankcard USA Merchant Services is a registered Service Provider for Harris Trust & Savings Bank, Chicago, IL. FDIC Insured. American Express and Discover Card require separate approval.
Copyright © 2000-2007 BankCard USA Merchant Services. All Rights Reserved.