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Table of Contents 

Chapter 1 Introduction
 Overview & Purpose
 Entities involved
 The Transaction Process
 The Settlement Process
 Billing

Chapter 2 Getting Started
 Merchant Menu Login
 Interview Area
 Home Screen

Chapter 3 Settings Area
 Settings Area Overview
 General Merchant Settings
 Manage Contact Information
 Payment Form/Receipt
 Manage URLs
 ADC Settings
 Batch Upload Settings

Chapter 4 Virtual Terminal
 Virtual Terminal
 Processing Transactions
 Issuing Credits
 Authorization-Only
 Capture-Only Transaction

Chapter 5 Transactions
 Transaction Activity
 Voiding & Capturing
 View Returned Items
 Viewing Statistics
 Downloading Transactions
 Batch Uploads

Chapter 6 Account Info
 eCheck.Net Settlement
 Billing Statement
 Billing Terminology

Chapter 7 Support
 Emailing Support

 

Entities involved in the Payment Process

Your Merchant account has multiple entities involved, including: You (the Merchant), the Merchant Service Provider (MSP), the Payment Processor, and RTWare.net (the Payment Gateway and Acquirer of eCheck.Net services).

Merchant

A Merchant is a person or entity that sells goods or services. Your Merchant account enables you to accept and charge credit cards.

Merchant Service Provider

The Merchant Service Provider (MSP) is a bank or Independent Sales Organization (ISO). Usually, your Merchant Service Provider also acts as your RTWare.net Sales Agent, selling you the RTWare.net service. Among other things, the MSP normally does the following:
  • Assigns you a Merchant Account Number.
  • Sets up your RTWare.net account.
  • Assigns you a Login ID and password for use with your RTWare.net account.
  • Acts as your main point of contact for basic issues regarding your Merchant and RTWare.net accounts.
  • Enables you to add certain types of credit cards to your Merchant account.
  • If the Merchant Service Provider is also your RTWare.net Sales Agent, they activate processing capability for those cards on your RTWare.net account.
  • Deposits credit card funds to your account.

RTWare.net

RTWare.net is your electronic gateway to the payment processing network. The RTWare.net Payment Gateway allows you to submit your information securely to the Payment Processor. RTWare.net receives the results of the credit card transaction from the Payment Processor, records the results in its database, then displays the results to the merchant and/or customer. RTWare.net also acts the acquirer of eCheck.Net (electronic check) transactions.

Payment Processor

The payment processor submits credit card information through the Credit Card Interchange system to the cardholder’s bank, returning transaction results to RTWare.net.
 

 


Maverick BankCard, Inc. under its trade name of Bankcard USA Merchant Services is a registered Service Provider for Harris Trust & Savings Bank, Chicago, IL. FDIC Insured. American Express and Discover Card require separate approval.
Copyright © 2000-2007 BankCard USA Merchant Services. All Rights Reserved.