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Introduction
Pocket RTWare is a Web Clipping Application (WCA) that allows
a merchant to process credit cards wirelessly. With Pocket RTWare,
you can authorize credit cards, charge credit cards, and credit
funds back to cards without being bound to a traditional swipe
terminal or conventional Internet connection. Pocket RTWare
works in conjunction with your RTWare.net account to provide
a portable, wireless version of the same Virtual Terminal found
in your RTWare.net Merchant Menu. If you do not yet have an
RTWare.net account, please contact info@bankcardusa.com or call
800-589-8200 to find out about the many ways RTWare.net can
help you do business on the web.
System
Requirements
Pocket RTWare can be used on any handheld device
that implements support for Web Clipping Applications (WCAs),
or Palm Query Applications (PQAs). Some examples of supported
handheld devices are:
- Palm VII
- Palm VIIx
- Palm V or Vx
with OmniSky wireless modem
- Visor Prism
with Omnisky wireless modem springboard module
- Compaq iPaq
with OmniSky wireless modem
- Any PalmOS powered
device with the Palm Mobile Internet Kit (MIK)
Installation
Install the file
"RTWare.pqa" by following the program installation
instructions in the documentation provided with your handheld
device. You may obtain this file by visiting the Pocket RTWare
website at http://www.rtware.net/pocketrtware.html
Note: The Pocket RTWare software must be installed
by using the desktop software supplied with your PDA. For
more details, consult the user's manual for your PDA.
Usage
To launch Pocket RTWare, tap on the "AuthNet"
icon in the Applications screen of your handheld device. When
Pocket RTWare is launched, a "Home" screen
is displayed with links to charge or credit a card. Additionally,
links are available to "Help" (this text), "Register"
(to register the software), and "About" (to display
copyright and version information).
| To
Charge or Authorize a Credit Card: |
- Tap
the "Charge" button in the "Home"
screen.
- In
the "Charge a Card" screen, choose either
"Charge a Card" or "Authorization
Only" from
the "Type" drop down menu.
- Fill
in the information for the transaction, starting with
your RTWare.net Login ID. The minimum required fields
for a transaction are the merchant login ID, amount,
card number, and expiration date.
- Optional:
You may click the link for "Other Information"
or scroll down the page to enter more information
to be stored with the transaction.
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Figure
2: Charging or authorizing a credit card
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This
view allows you to input the basic information to process
a credit card transaction.
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This
view allows you to input additional information for
the transaction.
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| To
Credit Funds Back to a Credit Card: |
- Tap the
"Credit" button in the "Home"
screen.
- Fill in
the information for the transaction, starting with
your RTWare.net Login ID. The minimum required
fields for a transaction are the merchant login ID,
amount, card number, and expiration date.
- Enter
your RTWare.net password in the field marked "Password".
This field is a special WCA password field that will
not show your password to onlookers after it has been
entered. Instead, the field will display "Assigned"
if a password has been entered, and "Unassigned"
if no password has been entered. IMPORTANT: A credit
cannot be processed without the correct RTWare.net
password.
- Optional:
You may click the link for "Other Information"
or scroll down the page to enter more information
to be stored with the transaction
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Figure
3: Crediting funds back to a credit card
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This
view allows you to input the essential information to
perform a credit
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This
view allows you to input "Other Information"
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Notes
- There
is no functionality in Pocket RTWare to run a one-time
test transaction. If you'd like to run test transactions
from Pocket RTWare, set your RTWare.net account
to Test Mode from your RTWare.net Merchant Menu.
- Pocket RTWare will send or not send emails in receipt
of transactions according to the corresponding settings
in your RTWare.net Merchant Menu.
- It
is up to the individual merchant to determine what information
is needed in a transaction to receive the most favorable
discount rate. For some merchants, sending address information
so that the AVS system can be employed is a requirement
for a qualified transaction; other merchants can get by
with filling in only the minimum required fields.
(For
more information on the notes above, please consult the RTWare.net
Merchant Menu User Guide at http://www.rtware.net/pockethelp.html)
Support
For support, email info@bankcardusa.com
or call 800-589-8200.
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