|
Response Reason Code
|
Response Reason Text
|
Notes
|
|
1
|
This transaction has been approved.
|
|
|
2
|
This transaction has been declined.
|
General decline
|
|
3
|
This transaction has been declined.
|
Voice referral, equivalent to “Call Center” response
|
|
4
|
This transaction has been declined.
|
Pick up card (if possible)
|
|
5
|
Invalid Amount
|
|
|
6
|
Invalid Credit Card Number
|
|
|
7
|
Invalid Credit Card Expiration Date
|
|
|
8
|
Credit Card Is Expired
|
|
|
9
|
Invalid ABA Code
|
Invalid bank routing number
|
|
10
|
Invalid Account Number
|
Invalid bank account number
|
|
11
|
Duplicate Transaction
|
try again in 2 minutes if this was not caused by a
double-click
|
|
12
|
Authorization Code is Required but is not present
|
|
|
13
|
Invalid Merchant Login
|
|
|
14
|
Invalid Referrer URL
|
Occurs when a merchant has configured a list of Valid
Referrer URLs in the settings in the Merchant Menu,
but the referrer URL for this transaction does not
match any entries on the list
|
|
15
|
Invalid Transaction ID
|
Transaction ID is not an integer or was not sent with
a transaction that requires the Transaction ID (PRIOR_AUTH_CAPTURE
or VOID)
|
|
16
|
Transaction Not Found
|
Used when a transaction is referenced by a correctly
formatted transaction ID, but the transaction ID doesn’t
appear in the system
|
|
17
|
The Merchant does not accept this type of Credit Card
|
|
|
18
|
ACH Transactions are not accepted by this Merchant
|
|
|
19
|
An error occurred during processing. Please try again
in 5 minutes.
|
|
|
20
|
An error occurred during processing. Please try again
in 5 minutes.
|
|
|
21
|
An error occurred during processing. Please try again
in 5 minutes.
|
|
|
22
|
An error occurred during processing. Please try again
in 5 minutes.
|
|
|
23
|
An error occurred during processing. Please try again
in 5 minutes.
|
General processor error
|
|
24
|
Nova Bank Number or Terminal ID is incorrect. Call
Merchant Service Provider.
|
|
|
25
|
An error occurred during processing. Please try again
in 5 minutes.
|
|
|
26
|
An error occurred during processing. Please try again
in 5 minutes.
|
The processor could not be contacted
|
|
27
|
Address provided does not match billing address of
cardholder
|
Used if the transaction is configured to reject AVS
mismatches
|
|
28
|
The Merchant does not accept this type of Credit Card
|
|
|
29
|
Paymentech identification numbers are incorrect. Call
Merchant Service Provider.
|
Invalid Paymentech Client #, Merchant #, or Terminal
#
|
|
30
|
Invalid configuration with Processor. Call Merchant
Service Provider.
|
|
|
31
|
FDC Merchant ID or Terminal ID is incorrect. Call
Merchant Service Provider.
|
|
|
32
|
Merchant Password Is Invalid Or Not Present
|
|
|
33
|
field cannot be
left blank
|
The word field
will be replaced with the actual name of the field
that is causing the error by being left blank. This
result occurs when a merchant has configured a field
to be required in the settings in the Merchant Menu,
but has not sent it with the transaction.
|
|
34
|
VITAL identification numbers are incorrect. Call Merchant
Service Provider.
|
Invalid VITAL account
|
|
35
|
An error occurred during processing. Call Merchant
Service Provider.
|
General processor error
|
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